We use Royal Mail for delivery of goods. Royal Mail deliveries require a signature upon delivery as proof of delivery. You may request a special delivery instruction, however any goods left unattended or without your signature is at your risk and we cannot accept responsibility for any loss or damage. Deliveries are normally made between 8.30am - 5.00pm Monday - Friday.
Please note that on orders above £50.00 exc VAT, the order will be despatched via Royal Mail Special Delivery service. Also, our cut-off time for orders for next day delivery is 2:00 pm.
New Service: 1st Class Not Recorded for orders between £1 and £110
If this service is selected, the order will be sent via Royal Mail 1st class post, but as it is not a Recorded service, we can accept no responsibility if the goods are not delivered or are late. Please bear this in mind when selecting this service.
Please inspect your delivery and report any goods found to be damaged or faulty as soon as possible.
Please allow 7 working days for delivery (from the date of placing your order) before reporting your order as undelivered. Most items are available for delivery within 7 days of your order. If we are unable to supply you with your goods within this time, we will aim to contact you to let you know and give you a revised delivery date. You will be given the option to cancel or amend your order if this is the case.
Deliveries overseas containing Lithium coin cell batteries
Unfortunately, due to Legislation regarding the transport of batteries, we would not be shipping any orders containing more than one remote control overseas with batteries fitted. These will be removed and a label attached to confirm this.